Potential or Existing Suppliers are being targeted by scammers
Don't be fooled by someone pretending to be us.
If you're a potential or an existing supplier of the University of Waikato, you may be targeted by scammers using our name. This page will help you work out whether you've received a fraudulent email, and what to do if you have.
International scammers are using the names of New Zealand universities, including the University of Waikato, to order high-value goods (such as electronics). Their emails appear to come from the University, but they do not, and the orders are never paid for.
Common indicators of fraudulent email orders:
- Poor spelling and grammar
- Incorrect domain names used to send emails and purchase orders - a valid University email address will always end in @waikato.ac.nz
- Use of a false or unknown contact from the University
- Phone numbers not associated with the University
- Orders of unusually large quantities
- Requests for rushed delivery
- Use of freight-forwarding or other logistics services
- The delivery address is not a University address
- Poor quality graphics or University logo
Things you can do to check whether an order is legitimate:
Check that sender's email address - does it end with @waikato.ac.nz?
Fraudulent emails often come from similar-looking domains (such as @waikatoac-nz.com for example), so double check.
- Compare the delivery address to our university locations
We don't typically order things to be sent to residential addresses, storage facilities or freight forwarders.
- If the order contains staff names or phone numbers that you don't recognise, check our phonebook.
- Contact NZ Police:
Detective Sergeant Michael Cartwright
Financial Crime Unit | New Zealand Police
09 212 9391 | 021 1922103
University of Waikato File Number is 171004/0576
What not to do
- Don’t call the phone number on the fake email or order, as this will likely be the scammer’s phone number.
- Provide any goods or services where you are unsure if the order is legitimate.
We're doing what we can
- Referred known scam domain names emails to the police.
- NZ Police are continue to focus on shutting down the scammer’s email domains.
Your best defence is to either contact NZ Police or send questions to email@example.com.