Procurement email scam: University of Waikato
The University of Waikato - Te Whare Wānanga o Waikato
Financial Services Division
Home Waikato Home > Financial Services Division Staff + Student Login

Potential or Existing Suppliers are being targeted by scammers

Don't be fooled by someone pretending to be us.

If you're a potential or an existing supplier of the University of Waikato, you may be targeted by scammers using our name. This page will help you work out whether you've received a fraudulent email, and what to do if you have.

International scammers are using the names of New Zealand universities, including the University of Waikato, to order high-value goods (such as electronics). Their emails appear to come from the University, but they do not, and the orders are never paid for.

Common indicators of fraudulent email orders:

  • Poor spelling and grammar
  • Incorrect domain names used to send emails and purchase orders - a valid University email address will always end in @waikato.ac.nz
  • Use of a false or unknown contact from the University
  • Phone numbers not associated with the University
  • Orders of unusually large quantities
  • Requests for rushed delivery
  • Use of freight-forwarding or other logistics services
  • The delivery address is not a University address
  • Poor quality graphics or University logo

Things you can do to check whether an order is legitimate:

  • Check that sender's email address - does it end with @waikato.ac.nz?
    Fraudulent emails often come from similar-looking domains (such as @waikatoac-nz.com for example), so double check.

  • Compare the delivery address to our university locations
    We don't typically order things to be sent to residential addresses, storage facilities or freight forwarders.

  • If the order contains staff names or phone numbers that you don't recognise, check our phonebook.

  • Contact NZ Police:
    Detective Sergeant Michael Cartwright
    Financial Crime Unit | New Zealand Police
    09 212 9391 | 021 1922103
    Email: michael.cartwright@police.govt.nz
    University of Waikato File Number is 171004/0576

What not to do

  • Don’t call the phone number on the fake email or order, as this will likely be the scammer’s phone number.
  • Provide any goods or services where you are unsure if the order is legitimate.

We're doing what we can

  • Referred known scam domain names emails to the police.
  • NZ Police are continue to focus on shutting down the scammer’s email domains.

Your best defence is to either contact NZ Police or send questions to procurement_admin@waikato.ac.nz.

This page has been reformatted for printing.